Logistics Services

Building on the strength of our industry-leading software

  • BL offers RAILTRAC® Maintenance Service (RMS), a full-service railcar repair and maintenance program. Daily, the RMS team performs general administrative tasks to closely monitor and track customer railcar repair and maintenance activities. Utilizing RAILTRAC® and RAILAcct®, we ensure that your maintenance program is properly managed, cost effective, and conforms to regulatory and industry requirements.
  • We keep all mechanical information updated in RAILTRAC® so reports are current and accurate. Using RAILAcct® to review estimates and audit invoices, we properly allocate maintenance expenses for precise reporting. Consequently, our customers always have the information necessary to make informed decisions regarding transportation issues.
  • We continually manage relationships with shops, compare pricing, negotiate best rates and constantly look for ways to improve shop turnaround times to save our customers money. We closely monitor shop performance and regularly perform AAR billing audits to ensure that shops follow correct billing standards.

Simple OTMAs

Bourque Logistics provides electronic connectivity for the exchange of vital transportation data sets.

Precision Repairs

Bourque keeps accurate and timely mechanical information in RAILTRAC® for precise reporting.

On-Time Deliveries

We work closely with you and the carriers to monitor and expedite your shipments.

Customer Driven

We listen to your needs and build solutions to simplify your business.

RAILTRAC Maintenance Service

Daily, the RMS team performs general administrative tasks to closely monitor and track customer railcar repair and maintenance activities.

Utilizing RAILTRAC® and RAILAcct®, we ensure your maintenance program is managed properly, is cost effective and that it conforms to regulatory and industry requirements.

We keep all mechanical information updated in RAILTRAC® so reports are current and accurate. Using RAILAcct® to review estimates and audit invoices, we properly allocate maintenance expenses for precise reporting. Consequently, our customers always have the information necessary to make informed decisions regarding transportation issues.

The BL RMS Team

  • Maintains all railcar mechanical data within RAILTRAC® and RAILAcct®.
  • Keeps you informed by generating daily, weekly and monthly reports.
  • Negotiates shop hourly rates.
  • Routes and tracks railcars to and from shops.
  • Recommends and executes shop scheduling, repair and inspection programs.
  • Monitors compliance requirements and arranges for shopping of railcars.
  • Obtains, evaluates and approves shop estimates.
  • Performs AAR billing audits.
  • Validates repair invoices against estimates and verifies repair was performed properly.
  • Evaluates running repairs to guard against inconsistent repair tasks.
  • Analyzes maintenance costs and assist clients with preparation of annual rail fleet maintenance budget.
  • Maintains regulatory updates of UMLER and OT-5 filings and submits required documentation.
  • Fields AAR Early Warning Letters.
  • Provides disposition and depreciated value statements for railroad damaged/wrecked cars.
  • Submits claims to railroads on damaged cars.
  • Oversees new car fabrication.
  • Bids out cars for scrap, manages scrap process and updates customer’s fleet.
  • Performs fleet sizing analysis.
  • Coordinates and follows up on mobile repairs.

Field Services

As an added value, we extend RMS to include field support. Our field services team:

  • Submits daily reports and provides TCID oversight.
  • Manages shop selection.
  • Performs railcar inspections during and after repairs, and for fleet arrivals and releases.
  • Coating inspection.
  • Coordinate maintenance activity with mini shops and mobile units.
  • Technical recommendations mini-specs and railcar maintenance spec guide.
  • Shop inspections and audits to ensure shops are meeting DOT and regulatory requirements.
  • Event investigation.
  • Review of customer complaints to identify issues and recommend solutions.
  • Lining recommendation and test runs with a lab.
  • Special reports regarding railcar regulatory impact to customer’s management.

Railtrac Expediting Service

Bourque’s expert logistics team keeps your rail shipments moving.

Using RAILTRAC® software, our team of logistics specialists work closely with our customers, their suppliers, and carriers to closely monitor and expedite railcar movements. We resolve problem shipments immediately and keep our customers informed daily. Our proactive monitoring approach reduces the number of service interruptions, keeps railcars moving and improves fleet utilization.

Client satisfaction is the key to our continued success. To ensure customer satisfaction levels remain high, we employ industry professionals with expert knowledge of:

  • Railroad traffic patterns in the US, Canada, and Mexico.
  • Interchange points between carriers.
  • Regional transportation issues and bottlenecks.
  • Traffic conditions and an understanding of seasonal factors and service levels.
  • Service outage alternatives.
  • Diversion methodologies.
  • Railroad CSR personnel, with established relationships.

Whatever the fleet size or unique service requirements, our comprehensive RAILTRAC® Expediting Service will:

  • Improve fleet utilization with reduced fleet cycle times.
  • Eliminate labor intensive staffing requirements.
  • Improve rail service by leveraging established relationships with railroad CSRs.
  • Reduce shipment transit times.
  • Ensure on-time delivery to customers and maintain levels of empties to plant.
  • Provide seamless transition during staffing changes.
  • Maintain vital RAILTRAC® data points such as routes, consignee, and railcar profiles.

Bourque Logistics’ rail shipment expediting service reduces customer involvement in the day-to-day details of tracking and tracing rail shipments, yet our customers stay informed, having more time to focus on other responsibilities. Daily we:

  • Identify and tend to jeopardized and priority shipments and advise our clients.
  • Update shipment comment data to keep CSRs and logistics departments informed of accurate and timely shipment records.
  • Monitor and advise of excessive hold time at customers.
  • Identify and correct missing or invalid bill of lading data.
  • Communicate with railroads to resolve all service issues.
  • Work with railroads to expedite “hot” shipments, opening logs when necessary.
  • Follow up with railroads on open logs.
  • Maintain RAILTRAC® data for accurate and real-time reporting.
  • Ensure proper processing and recording of re-bills, loaded and empty diversions, shopping, lease contracts, BOL exceptions, and more.

Rail Fleet Accounting

Our staff assists you in the areas of rail fleet accounting.

Accounting Services

  • Mileage credit audit
  • Excess empty mileage audit
  • UMLER updates
  • State tax filing
  • Fleet cost and revenue allocation

Freight Rates and Payments

Our staff helps you record and maintain accurate freight rate structures for the modes of rail, truck, LTL, and marine.

RateServer® and TRANSPay® will:

  • Accurately record and maintain complex freight contracts and tariffs.
  • Receive and monitor electronic freight invoices.
  • Address freight payment exceptions with carriers.
  • Implement auto-pay programs to automate freight payment.
  • Provide support for freight cost reporting and statistics.
  • Provide freight payment services.
  • Provide freight rail negotiation services.

One Time Movement Approval

Bourque Logistics provides electronic connectivity between you and your suppliers, customers, and carriers with the exchange of vital transportation data sets.

Feature Benefits

Since 1996, the Federal Railroad Administration (FRA) has been authorized to issue OTMAs for bulk packages (tank cars) that no longer conform to Hazardous Materials Regulations (49 CFR Parts 171-180).

In 2000, that authority was expanded to cover all bulk packages (e.g. covered hopper cars, gondolas, portable tanks, etc.) of hazardous materials.

  • Standing approval for specific conditions
  • Applies to empty/clean, residue and loaded railcars
  • Does not apply to PIH (Poison Inhalation Hazard)
  • Application can be made via email notification
  • Car can move immediately after confirmation of email notification is received

CONTACT US

1610 Woodstead Court Suite 220
The Woodlands, TX 77380

PHONE: 1-281-362-1513