Future Focused

We’re looking for a skilled Logistics Support Coordinator that thrives on collaboration. This position is responsible for the tracking and tracing of specific fleets using RAILTRAC®. Provide direct customer service support to assigned account(s).

Essential Responsibilities

• Use RAILTRAC® to perform the following duties:
• Clear Interface Validations 2-3 times per day
• Add Comments using Comment Codes and Types to all bad orders, non-moving and “H” CLM cars • View and correct all Off-Route cars
• View and correct all Load/Empty noted cars in Jeopardized Summary
• View all Loaded to Consignee cars. Proactively monitor fleet
• View all Empty to Origin cars. Proactively monitor fleet
• View and correct all Destination Difference status 1, 2 and 3
• Clear all No Bill Screen cars • Clear cars from Multiple Open Trips
• Based on contractual obligations, notify account contacts of any delays, bad orders and off routes
• Promptly answer all emails per contractual obligations
• Prepare and run monthly reports per account specifications

Qualifications

• Minimum of 2 years’ experience in Rail Logistics
• Good communication skills both written and oral
• Able to work in Microsoft Office products at above average level
• The ability to operate phone, fax and scanner
• Strong ability to multi-task
• Must be self-motivated and able to work with minimal supervision